How Can We Help?
Whether you're looking for bold new flavors, interested in carrying Big Dog Sauce in your store, or have a question about an order, our team is here to help.
Product Questions
Need help choosing the perfect sauce or rub? We're happy to help you find your next favorite flavor.
Order Support
Questions about an order, shipping, or delivery? Our team will help get everything sorted out.
Wholesale Opportunities
Interested in carrying Big Dog Sauce in your store, restaurant, or distribution network? Let's talk.
Custom Labels and Events
Looking for custom barbecue sauce for weddings, events, or corporate gifts? We create memorable custom label solutions.
Send Us a Message
Have a question about our sauces, rubs, freeze-dried flavors, or wholesale opportunities?
Our team is here to help and typically responds within 24–48 hours.
You can reach out to us about:
- Product questions
- Order support
- Wholesale opportunities
- Custom labels and event favors
- Partnerships and media
Frequently Asked Questions
Have a question about Big Dog Sauce?
Here are some of the most common things people ask. If you still need help, send us a message and our team will get back to you.
Yes. We offer free shipping nationwide across the United States.
We also ship internationally, however international orders may include additional shipping fees depending on destination and carrier costs.
Please contact us through the contact form and include your order number.
If the product was damaged during shipping, include clear photos of the damaged item so we can review the issue.
Once verified, we will work quickly to replace the product or provide a refund when appropriate.
Yes. We offer wholesale opportunities for retailers, restaurants, and distributors.
Wholesale orders are sold by the case rather than individual bottles.
Fill out the contact form and our team will follow up to discuss details.
Yes. We offer custom label barbecue sauces for weddings, events, and corporate gifts.
Minimum order is one full case.
Our team can help with label design, and most custom orders are completed within 30 days, depending on product requirements.
Our sauces are crafted using real ingredients and bold flavor.
Our recipes contain:
- no preservatives
- no high fructose corn syrup
- gluten-free ingredients
- vegan-friendly options
The easiest way to get Big Dog Sauce is directly through our website, where we offer free nationwide shipping.
Our products are also carried in select stores throughout New England.
We typically respond to contact requests within 48 hours or less.
Yes. We are always open to collaborations with influencers, restaurants, and event organizers.
Reach out through the contact form and we would love to talk.